Because the def image was not creating a snapshot, I wondered if maybe it was because of the Video function which was maybe conflicting with image, because we never set an order for the program. This means that it was trying to take a snapshot and record video at the same time. So you can see where this might have cause problems. We ended up having the computer take a picture first then record video and sound. So we changed the order in which they ran, making image run first then video and audio at the same time.